Terms of Service
Effective Date: September 6, 2025
Business Email: thepetstoplb@outlook.com
Business Number: +961 78 743 521
Welcome to The Pet Stop! By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully.
1. General Information
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The Pet Stop is an online shop that provides pet supplies and accessories.
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By purchasing from our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
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We reserve the right to update these Terms of Service at any time.
2. Products & Availability
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We make every effort to ensure product descriptions, prices, and availability are accurate.
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Product availability is subject to change without notice.
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Colors, sizes, and packaging may vary slightly from product images shown on the website.
3. Orders & Payments
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Orders are confirmed only after successful payment.
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We accept payments via the methods displayed at checkout.
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The Pet Stop reserves the right to refuse or cancel an order if fraud or misuse is suspected.
4. Shipping & Delivery
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Delivery times may vary based on location and stock availability.
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We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
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Customers are responsible for providing correct shipping details. The Pet Stop is not liable for lost orders due to incorrect information provided.
5. Returns & Refunds
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Items may be returned within 3 days of delivery if they are unused and in original packaging.
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We do not accept returns for items that are opened, used, or damaged by the customer.
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Refunds are processed only after inspection and approval.
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Shipping costs for returns are the responsibility of the customer unless the item was defective or incorrect.
6. Cancellations
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Once an order has been placed, cancellations are not accepted.
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If you have an issue with your order, contact us immediately at thepetstoplb@outlook.com
7. Limitation of Liability
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The Pet Stop is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
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All products should be used under proper supervision and as intended.
8. Intellectual Property
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All content, logos, product images, and materials on our website are owned by The Pet Stop and may not be used without permission.
9. Contact Us
If you have any questions or concerns, you can reach us at:
📧 thepetstoplb@outlook.com
📞 +961 78 743 521
Guarantees
